Refund policy

If you're not happy with your purchase, you have 30 business days to return it. Items must be unused and in their original packaging to be eligible for a refund.

To start a return, just send us an email. We'll provide a prepaid shipping label, so you don't have to worry about return shipping costs. Items can be sent back to the following adres:
Recipient: CJ Dropshipping Logistics Department
Street: Room 1809, 18th Floor, New Era Building, No. 101, Financial Sixth Street, Futian Street
City: Yiwu City
Province: Zhejiang Province
Postal Code: 322000
Country: China

Expect your refund to be processed within 10-14 business days after we receive the returned item. It will be credited back to your original payment method.

Need a different size or color? We accept exchanges.

Changed your mind? You have one hour after placing your order to cancel it.

Business Name:
Cariova Mode

Address:
Delftstraat 52 0322, Haarlem, 2015BM, The Netherlands

Trade Number: 97994006

E-Mail: info@cariovamode.com
Phone Number: +31 6 19719446

Customer Service:
Monday - Friday: 09:00 AM - 17:00 PM GMT
Average response time: within 24 hours business days